Cattails Guest Reviews

Lovely spot marred by administrative red tape

We had 2 nights to enjoy in the fall on beautiful Bald Head Island. Check in was 1:30. Check out was 8 am. When not in our rooms, our luggage was to be stowed at the dock. That meant we had 3 hours on the beach on our arrival day. None on our departure. We paid for two nights and received 1 1/3 day of beach time. Also, the pet friendly restaurant insisted our dog stay outside the confines of the outdoor deck, even though he was in his travel crate. So if you book, make it an extended stay or be prepared to overpay. Take the pet friendly part with a grain of salt. Also, be careful of the bikes. They are rickety.

Reviewed on Thursday, October 24, 2013

Customer Service

The staff @ BHI Limited are the best, always the best of service provided. Wonderful time

Reviewed on Monday, June 10, 2013

Manager's Reply

Thank you so much!! We hope you will come back to the island soon!

Just what we needed!

Attractive home, plenty of space, and well kept. Beach access was a breeze! I usually stay on BHI off-season so I was surprised by the "crowd" also staying on there. However, we thoroughly enjoyed all the hub-bub around the five weddings that brought the "crowd." We made good use of larger golf cart and many bicycles provided. Will return.

Reviewed on Thursday, June 2, 2011