About Us

Comprehensive Services

Intracoastal Vacation Rentals provides complete home care and maintenance services, including:

• Regular evaluations
• Assistance in preparing your home for rentals
• Scheduled periodic inspection of your property
• Numerous procedures designed to protect your home against severe weather
• Inspection of property following major storms
• Housekeeping staff inspect and report after every guest departure
• On-island Guest Services department, including Business Center, with all privileges also available to our property owners

Unparalleled Marketing & Advertising Exposure

• Reservationists personally tour homes, so they can offer callers additional insight
• Travel agent connections
• Consistent presence at trade shows and exhibits
• Membership in regional and statewide travel and tourism organizations
• Full-service, professionally designed Web site with real-time on-line reservations
• State-of-the-art yield-management software to adjust rates based on occupancy levels
• Owner Web portal for viewing accounting statements and bookings
• Ongoing email marketing efforts
• Comprehensive social media marketing

Property Management - Security

Put Us in Charge of Your Home and Leave Your Worries Behind.

• On-site personnel ready to meet the needs of guests. Includes emergencies, appliance repair and fresh linens.
• Extensive home inspections and evaluations. Invaluable for tropical climates and adverse weather.
• Licensed certified & insured professionals in facilities maintenance, vehicle maintenance, property managers & housekeeping staff.
• Mandatory deposit waiver insurance, up to $5,000 in coverage for guest damage.
• Travel Insurance protects loss of rental income.
• Post departure checks.

Property Management - Attention

A Person to Handle Everything, and Everything Personally Handled.

• Property Managers and staff available 24 hours a day, seven days a week for homeowners and guests.
• Reservationists, Housekeepers, Maintenance Engineers, and Accounting Personnel are just a few of the employees offering services to homeowners.
• Monitoring of sales projections and yield of rental rates to maximize sales.
• A rental relations department that handles in-bound and out-bound calls, service requests and guest relations.
• Personal attention and gifts to rental guests including calls/emails before, during and after each stay.
• Communication of island logistics and home specific information via our own Bald Head Island APP and AutoResponse Email System.
• OwnerWeb where owners can view inspection data statements, documents, specify vendors and stay up-to-date, including real time adverse weather updates.

Property Management - Satisfaction

We Just Can't Do Enough for You

• Services such as travel coordination, reservations, baby sitter referrals, dry cleaning and prescription pick-up.
• Discounts offered on groceries, restaurant purchases and maintenance labor.
• Reduced management fees offered to homeowners who secure paying reservations on their own.
• Owner, guest and family reservations booked whenever they are desired.

• "God Blessed us to have a home on BHI"

  We wanted to thank the team that takes care of our home. At Thanksgiving they brought us a a delicious pie and for Christmas they have surprised us with a wonderful gift to enjoy when we grill. We should be thanking them for they make us have peace about our home many miles away. They have a wonderful staff. They deserve a star!

  Milah Lynn - Property Owner

• "Super House"

  Our family stayed at Blue Heron and was very happy there. The staff was great and very responsive and the house was a wonderful fit for us. Everything we could have possibly needed was already there! It was a long drive from Alabama, but BHI is a magical place. Thanks for the great customer service!

  BHI Guest

• "Great place for a family vacation."

  This rental was exactly what we needed to get the family together for vacation. Perfect size. Easy to get around the island. Helpful staff. The only problem we had was that the A/C stopped working but it was fixed very quickly when I reported it using the fix-it form on the App. Overall accommodations, housekeeping, staff were all excellent.

  A very special and magical place, not a typical "beach" place.

  BHI Guest