Housekeeping Team Leader
GENERAL STATEMENT OF JOB
Under general supervision, directs housekeeping personnel and performs inspections of rental accommodations for cleanliness. Position also performs janitorial tasks to ensure accommodations are cleaned in accordance with established guidelines. Reports to the Operations Manager-Property Management.
ILLUSTRATIVE EXAMPLES OF WORK
NOTE: The illustrative examples of work listed below are not an exhaustive list of duties and responsibilities performed by the position. The examples are intended to represent the level and type of work performed. This list is not to be considered or represent an employment contract.
Leads housekeeping staff and/or directly cleans rental units as assigned in accordance with checklist to ensure sanitary accommodations for rental guests; cleaning of units includes, but is not limited to: changing of bed and bath linens, dusting and vacuuming of carpets, sweeping and mopping of floors, bathrooms (sink, shower, tub and toilet), kitchen (stove, oven, refrigerator, and dishes), windows, porches and anything else that may be in rental unit
Inspects the cleanliness of rental units after housekeeping staff has completed the cleaning of unit according to established guidelines/checklist.
Assists in evaluating, at least annually, with the grading of all rental units to advise property managers of the quality level of the unit; recommends improvements to enhance the quality level.
Consults with the Operations Manager regarding any personnel issues. Provides input for personnel evaluations.
Trains housekeeping staff; ensures staff is following standard operating procedures.
Coordinates work flow with Rental Relations.
Documents problems found during rental unit inspections and reports maintenance problems to appropriate personnel.
Performs special projects as assigned.
Documents/Reports guest damage discovered to Property Management.
Answers telephone, receives inquiries, responds to questions or problems, refers caller to appropriate personnel and routes messages to departmental personnel as needed.
Establishes and maintains a variety of tangible files, filing and retrieving information as requested or otherwise needed.
Cross trained to cover tasks and duties of the Administrative Assistant and the Administrative Services Coordinator as needed.
Performs other related work as required.
MINIMUM EDUCATION, TRAINING AND EXPERIENCE
Graduation from a high school or equivalent and two years of experience working in a housekeeping capacity including one year in a supervisory role; or an equivalent combination of training and experience to provide the required skills, knowledge and abilities.
SPECIAL REQUIREMENT (S)
Possession of a valid North Carolina driver's license.
Requires the ability to exert up to 50 pounds of force occasionally, and/or up to 25 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.
Requires the ability to maintain body equilibrium when bending, stooping, crouching, climbing, reaching and/or stretching arms, legs or other body parts, and to physically maneuver upon varying terrain, surfaces or physical structures.
To apply, please: